FAQs

We have a range of meals to fit every budget, from affordable to premium. Feedr never marks up prices, so you get charged directly what the vendor charges. Get in touch to discuss your specific requirements and we can give you an estimate of what it will cost.

For workplace managers with a lot on their plate, Feedr is the industry-leading delivery platform that serves Good Office Days, with feel-good, fuss-free food, fresh from local vendors.  

Unlike bland corporate competitors and consumer-facing services that make you feel like just a number, we see every order as if it were our own. More taste-and-tested choice, and more control with less admin anxiety because we’ve done the leg work for you. Here’s to more Good Office Days.

Whether it's daily lunches for everyone, subsidised dinners for the late stayers or a weekly breakfast to get the team together, we can help with a variety of office food needs, no matter a company's size or budget.

To get started, submit an enquiry on our website or call us on 085 2006 166 and a member of our team will be in touch to discuss further details.

We are always looking for new vendors to bring on to the platform! We hand-pick the vendors we work with to build a community of the finest eateries. So if you know of someone you think would be a perfect fit for Feedr's vendor community, please drop a line to our vendor team at orders.nl@feedr.co and we'll check them out!

We hand-pick our vendors based on a rigorous set of sustainability, brand value, and operational criteria. All our vendors make their food on-site fresh every morning, never use any additives or chemicals, work to minimize food waste in their kitchens, and are foodie innovators at their core, with a burning passion for the meals they create.

Go to the customer portal https://feedr.co/nl-nl/dashboard fill in your email and click 'forgot password'. Follow the steps provided in the email send to the email linked with your account.

Yes, your company has received a registration link, simply follow the steps provided in this link and you are ready to order within minutes.

Unfortunately, you cannot view your colleagues' orders unless you are the admin. We recommend that you have your colleague email you the order confirmation.

We recommend that each user has their own profile/account login.

It's so easy to get started. Go to https://feedr.co/nl-nl/office-catering/vendors and enter the delivery address in the search field. Once you've made your menu choice, click the Continue button at the bottom of the page or click the Checkout button in the top right corner of the browser.

If you are an existing user, please enter your email address and password or you can continue ordering as a guest. Follow the steps to place an order.

Yes of course! Go to https://feedr.co/nl-nl/office-catering/vendors and enter the new address where the food will be delivered. You will be shown the best local corporate caterers available for that location.

During the checkout process, you have the option to change the primary contact information, or you can include the name of the person receiving the order in the delivery instructions field. Alternatively, you can call us on 085 2006 166 or email orders.nl@feedr.co to let us know who will be there on the day and we will make sure the driver is informed. Then keep your order number at hand or state it in the e-mail.

Yes, there may be a minimum order quantity, but this depends on the caterer.

Yes, we absolutely do! We have a wide variety of special diet menu options available, including vegetarian, vegan, lactose-free and gluten-free.

Yes, some of our corporate caterers offer halal sensitive options. For more information or for a full list of halal office caterers, call 085 2006 166 or email orders.nl@feedr.co and one of our consultants can assist you.

Delivery time requirements depend on the caterer. We recommend giving as much delivery time as possible, but most orders can be placed the day before delivery. If you need urgent catering at the office on the day, we offer an Express Service, where we can help you with simple catering requests call 085 2006 166 and one of our customer service advisors will be happy to help you.

Absolute! You can place your order days or even months in advance and rest assured that we will be kept up to date with all future orders. And best of all, your credit card won't be charged until the day after delivery.

Cancellation fees may be charged for orders canceled after said times, based on costs incurred by Feedr or the caterer. We will do our best to minimize these costs for you.

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under €500 as follows:

48 hours before delivery: free cancellation

<48 hours before delivery: 50% of the order value

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between €500 and €5,000

>1 week before delivery: free cancellation 

<1 week

>72 hours before delivery: 85% of the order value 

<72 hours before delivery: 100% of the order value

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over €5,000

>3 weeks before delivery: free cancellation  

<3 weeks >1 week before delivery: 50% of the order value will be charged.

<1 week >72 hours before delivery: 85% of the order value 

<72 hours before delivery: 100% of the order value.

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For orders that canceled after the above days, charges may apply based on the costs incurred by Feedr or the supplier. We will do our best to minimize these costs for you.

If your order has not arrived by the requested delivery time, please call your contact person at Feedr or you can call our general number on 085 2006 166.

If you have any questions about your order, please contact us on 085 2006 166.

We work with the best corporate caterers with proven expertise in the production and delivery of delicious food to businesses. That is why these caterers will prepare your order and deliver it to your office.

Unfortunately this is not possible. You must enter two different orders per caterer.

If you don't have a login, you will be prompted to enter a password and register for an account when you proceed to checkout. It's super easy to register and best of all you can edit your order, reorder, view invoices and more.

We are working hard to get more corporate caterers on board. If your favorite restaurant is not listed, please let us know by emailing orders.nl@feedr.co or calling 085 2006 166. We will track them down and see if we can get them on board for you .

If you're not sure what caterers deliver to your area or if nothing shows up, call us on 085 2006 166 and one of our catering consultants will be happy to help.

You will receive a confirmation email with an order number. If you have not received a confirmation email within 24 hours of placing your order, you can call us on 085 2006 166. Consult our terms and conditions for more information.

Yes, it is very easy to change your order. You can do this yourself online via our online platform, or you can call us on 085 2006 166 and one of our advisors will be happy to make these changes for you. To change your order online:

1. Log in to your account Hover over your name in the top right corner of the browser and click on 'My Orders' 2. Find the order and choose the Edit button to add or remove items or adjust quantities

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Please note that changes made within 72 hours prior to delivery may not be accepted. Please see our terms and conditions for more details.

Feedr accepts all major credit cards.

Credit card payments incur costs. Visa and MasterCard charge 1.40%, excluding GST bank charges. American Express and Diners Club cards have a surcharge of 2.30% excluding GST bank charges. Changes might apply to these amounts, check your provider to see the latest fee.

Please note that payments are net 7 days. A deposit may be required for certain orders. Invoices will be sent to your email address. Please see our terms and conditions for more details.

Send an email to orders.nl@feedr.co and one of our customer service advisors can help you. A copy of your invoice will be emailed to you as a PDF.

Your credit card will be charged the day after your order is delivered. If it's your first delivery creditcard may be charged before delivery.

Once our quote has been accepted and we have confirmed all the necessary details, we will create your account (if necessary) and upload your orders to our online portal. You will receive an email with login details for our online portal, where you can place your orders online. view and manage.

Once the order has been entered into our system, you can "set and forget". This means that any regular orders, such as weekly snack boxes, office fruit or office supplies restocking, will just keep recurring - they will be delivered to your office every week, so you don't have to worry about anything!

Want to change the order? You can do this yourself via our online portal (it's really very simple), by speaking to your contact person or calling us on 085 2006 166 or by emailing orders.nl@feedr.co and we will implement these changes. Happy to implement for you.

Most deliveries can be made within 48 hours of receiving your order. If your request is urgent, please call 085 2006 166 to speak to our kitchen supplies advisor.

Yes, of course you are welcome to make changes to your order! Simply call us on 085 2006 166 and we'll be happy to help you with the changes. Please note that changes made 24 hours before delivery may not be accepted. Call us on 085 2006 166 and we will do our best to facilitate these changes.

If you have any problems with your order, please call 085 2006 166 and one of our kitchen supplies advisors can help.

Yes absolutely! We have a sophisticated online portal that is very user-friendly and gives you the opportunity to adjust orders yourself. You can also call us on 085 2006 166 or send an email to orders.nl@feedr.co and one of our dedicated consultants will be happy to assist you.

Yes this is standard with us and payment can also be made by credit card or SEPA bank transfer.

If this is not a viable option, please contact your dedicated kitchen supplies consultant on 085 2006 166 to make alternative arrangements.

As each holiday approaches, we'll send you a message about how we'd like to manage your orders on your behalf. For example, we can move the order to another day. You will have the option to accept what we have arranged, or to adapt it to your needs. You can do this through our online portal or speak directly to your dedicated kitchen supplies consultant on 085 2006 166, and they will make these changes for you.

The minimum quantity for the delivery of office fruit is 33 pieces of fruit.

Yes, fruit preferences are available, or we'll be happy to choose based on season and popularity.

Prices vary depending on volume, but rest assured that we have the best prices and will tailor a fruit business solution to suit your needs. Call us on 085 2006 166 or send an email to orders.nl@feedr.co to speak to one of our consultants.

Our suppliers deliver 5 days a week, however this varies by region.

Based on your quantities and requirements, we will tailor a fruit solution for the office to meet your needs. Don't hesitate to call us on 085 2006 166 and one of our kitchen supplies consultants can give you more details

Yes, absolutely, fruit delivery to the office is possible during office hours, but please note that it depends on your location. Please do not hesitate to call us on 085 2006 166 and we will be more than happy to tailor a solution to suit your needs.

Yes, in most areas the delivery of company fruit is possible on Mondays. Contact one of our kitchen supplies consultants on 085 2006 166 for more information and rest assured we can tailor a solution to suit your needs and requirements.

Our drivers deliver the fruit at any time of the day, depending on the route they are driving that day. Please do not hesitate to call us on 085 2006 166 if you have a preference and we will do our best to accommodate your needs and requirements.

Depending on the holiday and the day on which the delivery falls, a delivery schedule may change. These changes depend on your type of delivery, your location and the day of your delivery.

You can be sure that we will send you an email about the changes that may occur a few weeks before the holiday. If you have any questions, please please contact the Kitchen Supplies team on 085 2006 166 or email orders.nl@feedr.co

Our event management fee is a flat 5.5% of your total cost charged to your order.

This fee covers:

The quotes that our event team prepares for you (in normal circumstances you will receive multiple quotes from different suppliers).

Your event manager who manages your event from start to finish, including confirmations, schedules, a briefing to your on-site crew and performing the role

If you have any questions or would like more information, please call us on 085 2006 166 to speak to our corporate events team.

Below you will find more details about the different occasions and the ratio between staff and guests. This also depends on the caterer, for a final estimate we can send you a quote. If you have any questions or would like more information about hiring staff for your position, please feel free to contact our corporate events team on 085 2006 166.

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Cocktail Party

1 waiter: 25 guests

1 cook: 50 guests

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Sit-down events

1 waiter: 10 guests

1 cook: 10 guests

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Business BBQ events

1 waiter: 25 guests

1 cook: 50 guests

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Buffet

1 waiter: 25 guests

1 cook: 25 guests

Yes, all employees are often hired in shifts of a minimum number of 4 hours, this differs per caterer, we can send you a quote for your event if we know the details.

This depends on the type of event and the time everything starts. We recommend that your equipment be rented the day before your event and picked up the day after. Be sure you have space for the equipment during that time frame.

We recommend basing your alcohol consumption at about 3 drinks per person for the first hour and then 2 drinks per person for every hour thereafter.

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Your guests will also appreciate non-alcoholic beverages, including bottled water, soft drinks, and juice. Beverage selection for events should consist of a combination of beer (full strength and light), white wine, red wine, sparkling wine, sparkling mineral water and a selection of soft drinks and juices.

The most popular wines to serve are:

White: Sauvignon Blanc

Red: Cabernet Sauvignon

Note: You can get about 5 glasses of wine from a standard size wine bottle.

There are 24 bottles of beer in a crate.

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Our Corporate Events and Events team can provide you with more details and recommend a corporate drinks package that fits your needs and budget. Simply call us on 085 2006 166 or email orders.nl@feedr.co to get started.

As these functions can be complex and require a number of suppliers and caterers, we recommend allowing 10-20 days. However, we will do our best and work with as much lead time as you can offer.

Please call the event managers on 085 2006 166 or email orders.nl@feedr.co and we will be happy to create a menu to suit your needs and budget. We want to make sure your event is great!

Yes absolutely! Need a coffee cart or bouncy castle for the kids? Or a food truck party? How about an ice cream truck for your summer corporate event or children's entertainment? We can find everything for you! Simply call the event managers on 085 2006 166 or email orders.nl@feedr.co and we'll take care of it from there!

The cancellation period depends on the budget of your event.

under €500 as follows:

48 hours before delivery: free cancellation

<48 hours before delivery: 50% of the order value

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between €500 and €5,000

>1 week before delivery: free cancellation 

<1 week

>72 hours before delivery: 85% of the order value 

<72 hours before delivery: 100% of the order value

‍

over €5,000

>3 weeks before delivery: free cancellation  

<3 weeks >1 week before delivery: 50% of the order value will be charged.

<1 week >72 hours before delivery: 85% of the order value 

<72 hours before delivery: 100% of the order value.

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For orders that canceled after the above days, charges may apply based on the costs incurred by Feedr or the supplier. We will do our best to minimize these costs for you.

If you have any issues with your order, please call 085 2006 166 or email orders.nl@feedr.co to speak to one of our corporate event managers.